AIRS: CRS Practice Exam

Course Code: EL-CRS-IR-AIRS

Credit/Contact Hours: 0

Type: Online Course

Content Expiration Date: 12/01/2014

Instructor: Clive Jones, B.A.

Clive Jones is a consultant specializing in association management, standards development, and the operation of certification and accreditation programs. He is actively involved in the planning and implementation of 2-1-1 systems in Canada and the United States. With over 15 years of community services experience, Clive is the former Director of Operations for 2-1-1 Toronto and a past President of InformCanada. Before joining the non-profit sector, he worked as a news writer, corporate video producer, and editor for a legal publishing company. Clive has an Honours B.A. in Politics and History, and diplomas in Broadcast Journalism and Call Centre Management.

Course Topics:
Information And Referral Services

Learner Types:
Information And Referral Specialists

Service Populations:
Age Group - Adult

The course planning committee members and instructor(s) have declared no conflict of interest related to the content of this course. Approval of this course for CE does not imply endorsement by Essential Learning or any listed accrediting agencies any commercial products displayed in conjunction with this course.