Analyzing Performance and Corrective Action Plans
One of the biggest challenges for supervisors is analyzing an employee’s performance, and as needed, improving that performance through corrective action. If an employee fails to meet performance expectations, violates a policy or regulation, or behaves in an inappropriate manner, it is your responsibility as a supervisor to deal promptly, directly, and positively (whenever possible) with the problem. Unfortunately, it can sometimes be quite difficult to identify the cause of an employee’s problem and take the necessary corrective actions to address the problem in a way that fosters growth.
This course will provide you with valuable information about corrective actions and why they are important, how to establish performance standards and assess employee performance, and how to provide feedback to employees who exhibit problematic behaviors. This course will also review methods of corrective actions as well as the steps involved in progressive discipline. With these key competencies, you will be able to build effective, supportive, supervisory relationships with individual employees and within your organization as a whole. This course, which is designed for front-line supervisors, employs interactive features to enhance your learning experience.