Fundamentals of Quality Improvement
While ongoing and continuous quality improvement (QI) is a goal for all providers of care, implementing QI systems is a complex process that all staff must understand to successfully tackle complex problems using a structured approach. This training provides an overview of effective strategies for measuring and improving the quality of care and services provided in a community health center setting. In this course, you will learn what QI entails, including methodology, terminology, and concrete implementation strategies. You will also learn why QI is important, when it should be used, and the types of projects that benefit most from applying the QI methodology. The course describes the key elements common to all QI models and provides a detailed case study demonstrating the use of one such model, FOCUS-PDSA. Interactive exercises and vignettes will give you the chance to apply what you have learned so that you will clearly understand how to implement QI in your own care setting.
Federally Qualified Health Centers (FQHCs) are required to have an active QI program, including staff comprehension of the basic concepts of QI. This training, which is relevant to all staff in a community health center setting, fulfills the quality improvement training requirements that FQHCs must meet, as well as the QI training requirements set forth by The Joint Commission.