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FAQ'S How
do I return to the courses on the My Info page? How do I return to the courses on the My Info page? You may return to the courses you purchased
on your My Info page at anytime. Go to www.CEQuick.com
and log-on with you user name (the e-mail you entered at registration)
and password. If you are having problems be sure to check that you have
entered the user name and password exactly as provided to you in the confirming
e-mail sent after your registered the first time. Still having problems?
Contact support@essentiallearning.com
If I get interrupted while taking a course can I return to it later? Yes, the courses are designed with busy professionals
in mind. Each course is divided into short sections and you may return
as often as you like to complete the course. Select the test link (at the bottom of the
Progress page) or the Tests tab (at the top of the Progress page) within
each course. You may re-take the test until you achieve a passing score
of 80% or better. Will my Training Site log-in information change each time I purchase a course? The log-in information will remain the same.
When you are ready to purchase additional courses return to www.CEQuick.com
and select the "Log In" button at the top right
of the Home Page. Enter the user name and password you selected the first
time you registered. How can I obtain a copy of a lost course certificate? If the certificate is for a course completed
less than 1 month ago: If the certificate is for a course completed
more than 1 month ago: What do the numbers mean under some of the course accreditations? The numbers refer to state licensing agencies
that have accredited the course in addition to the national accreditations
that are listed. For a listing of the state accreditations and the associated
reference numbers please see the Accreditation Information (link at the
top of the CEQuick.com Home page) section of the site. Do you offer discounts for bulk purchases? Yes, we offer volume discounts for organizations
and provider associations and we also offer an online training product
to assist behavioral health and human service organizations with tracking
and complying with mandatory training requirements. Call 800-729-9198
or visit our organizational site at www.essentiallearning.com for more
information. I have a Discount/Subscriber Code for your site - where do I enter it? You enter a discount or subscriber code each
time you check-out. The system will automatically re-calculate your purchase
price based upon the terms of the code. If you logged on to the site via
a special address (i.e. www.CEQuick.com/___) your discount code will be
automatically entered at check-out. What if I fail the course test - can I re-take it? Will I be charged to re-take a test? You can re-take a test as many times as you
need to achieve a passing score of 80%+. You will not be charged for taking
the test multiple times. Can I return to the course to review material before taking a test and after I pass a test? You can return to the course material for
review purposes as often as you like. How will I know if a course will be accepted by my state licensing board for continuing education? Essential Learning is accredited by many
national accrediting organizations and we also have approval from several
state licensing boards (see our Accreditation Information section on the
Home page for more information). State boards often accept courses that
have been approved by a nationally accredited organization. It is up to
you to verify accreditation information with your state board (the information
is usually available from a Board's website). Some states have limits
on the number of courses that may be taken online or through home study. |
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